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Learn MoreTools to Attract Customers
Positive online reviews will go a long way to showcase the services your shop offers
86% of consumers read online reviews before making purchase decisions*
MotoREV can help you build a library of positive reviews
It’s easy, efficient and will strengthen your shop’s reputation for excellent service.
It starts with a personal note to your customers
Soliciting and maintaining positive reviews is easy with MotoREV. All customers with an email address in your SMS will receive a review request email after visiting your shop.
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Manage your reputation online
MotoREV’s exclusive reputation management feature can help ensure that your shop reviews stay positive. With MotoREV, you have the opportunity to address a negative review privately, before it goes public.
Here’s how MotoREV’s reputation management works:
-
Step 1
Using your shop management system, MotoRev sends surveys to your customers after their services, which prompts them to review their experience.
-
Step 2
These reviews then get posted on your site and are shared on various referral sites, often getting picked up in search results. Your customers also have the option to post on Google and Yelp.
-
Step 3
If you get a negative review, you will receive an alert sent right to your inbox.
-
Step 4
The negative review is then put on hold for a week, allowing you the opportunity to contact the customer and fix the problem before it posts.
Work it out.
-
Step 5
The customer then recieves a follow-up email asking if they want to change the review before it gets published online.
Not only will this enable you to fix a negative situation for one customer; it can also help to improve overall customer service.
Benefits to your business:
- Higher
review scores - Increased
customer confidence - Further
new business
We love the MotoREV program because of the important feedback it provides. We have the ability to serve our clients’ needs better, based on the reviews we receive.
This in turn, drives more business, thanks to MotoREV.
J.T. Trujillo, Owner, Super Express Lube
Get detailed reporting and unlimited
access to all reviews
All customer reviews and customer contacts are
accessible within MotoREV’s Business Control Center.
MotoREV’s Business Control Center
All reviews are stored and managed from the MotoREV Business Control Center allowing you to reference them for training purposes, monitor for follow-up communications and ensure that your online reputation stays positive.
Keep the conversation going –
with ease and efficiency
Customer reviews are great for keeping your shop’s name
in the public eye. MotoREV makes the process easy.
Keep it automated –
make it personal
With automated review requests, building up your shop onine reputation is easy and hassle-free.
And ultimately, the process will boost the likelihood of repeat visits and increased service frequencies. Best of all, you can customize to fit your shop’s brand.
Attracting Prospective Customers
Building and maintaining positive online reviews is crucial
in attracting new customers and driving more business.
MotoREV puts the power in your hands.
Request more information about MotoREV.
Have questions about Retaining or Connecting with customers?
MotoREVRequest an Appointment
MotoREVAppointment Request Submitted
MotoREVManage Appointments
MotoREVManage Coupons
MotoREVManage Postcards
MotoREVCustomer Reports
MotoREVCustomer Reports
MotoREVEmail Performance
MotoREVReputation Driver
MotoREVNegative Review Notification
MotoREV Automatic Review Requests
Kevin's Auto GarageEmail Appointment Reminders
Kevin's Auto GarageEmail Recall Notifications
Kevin's Auto GarageEmail Service Alerts
Kevin's Auto GarageEmail Welcome Letters
Kevin's Auto GarageCreate Newsletters
Kevin's Auto GarageA Library of Positive Reviews
Kevin's Auto GarageKAG Website
Online GarageArticles
Online GarageCoupons
Online GarageService History
Online GarageProvide Customers Information, Features and Tools
Kevin's Auto GarageFacebook
MotoREVBuild Library of Positive Reviews
MotoREVBuild Library of Positive Reviews
MotoREV Business Control Center
MotoREV Business Control Center
MotoREV Business Control Center
MotoREV Business Control Center
MotoREV Business Control Center
MotoREV professional web site Kevin's Auto Garage
MotoREV professional web site Kevin's Auto Garage
1 Showcase shop services with up to 12 pages of content
MotoREV professional web site Kevin's Auto Garage
2 Allow customers to schedule appointments
MotoREV professional web site Kevin's Auto Garage
3 Promote your shop's coupons and other special offers
MotoREV professional web site Kevin's Auto Garage
4 Broadcast your shop's YouTube videos
MotoREV professional web site Kevin's Auto Garage
5 Give your customers access to the Online Garage
MotoREV professional web site Kevin's Auto Garage
6 Link directly to your Facebook page
It all starts with your Shop Management System
And, it's time to start maximizing it.
Your shop has a wealth of customer information stored in its SMS
It all starts with your Shop Management System
And, it's time to start maximizing it.
You have a built-in opportunity to personalize the service experience just for them.
It all starts with your Shop Management System
And, it's time to start maximizing it.
By leveraging your SMS data, you can forge stronger relationships, and recover lost and inactive customers.
It all starts with your Shop Management System
And, it's time to start maximizing it.
Your SMS data is the key to keeping your shop top of mind, and ultimately, attracting, retaining, and connecting with more customers.