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Learn MoreTools to Retain Customers
Use email to your advantage
A handshake, a friendly call and other personal touches tend to go a long way in building customer loyalty. Email can be used in similar ways.
MotoRev offers communication solutions
for shops of all sizes
Utilizing customer information stored in your SMS (Shop Management System), MotoREV enables you to send personalized and automated
service reminders, recall notices, newsletters and more—so your
shop will stay top of mind with customers.
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Service reminders
All service reminders are based on the mileage of a customer’s vehicle. They can be automatically sent to remind customers about maintenance, oil changes, tire-rotation, timing belt replacements and more.
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Recall Notices
With MotoREV, you can keep your customers informed
about recall announcements that affect their vehicles. Often
times, recall repairs can be made at shops like yours. -
Reviews
Your customers will receive personalized review requests after
each service. This is a great way to keep the conversation going
and build a library of positive reviews. -
Postcards
Don’t have their email address? No problem. MotoREV also
offers targeted postcards that can be used to extend your
reach and complement your email program.Don’t have an SMS? Learn more about MotoSHOP Shop Management System Don’t have an SMS? Learn more about MotoSHOP Shop Management System Don’t have an SMS? Learn more about MotoSHOP Shop Management System Don’t have an SMS? Learn more about MotoSHOP Shop Management System
Customizable solutions
With MotoREV, you can create marketing campaigns based on the types of customers you have.
Example:
Say you’re trying to reach customers that are more than 30 days past their service date. A personalized, automated email can include a coupon to encourage a visit to your shop.
The same can be done for other types of customer segments you have.
Regain lost revenue
Leveraging your SMS, MotoREV can identify and help you communicate with customers that haven’t visited in more than six months, or even over a year.
Lost or prospect Customers
Recover lost and
inactive customers
Once you’ve identified customers that haven’t visited in a while, MotoREV makes reconnecting easy with email communications and coupons specially tailored towards these customers.
Lost revenue returns
Shops using MotoREV have seen
an average increase of 12.56
transactions per month from lost
and inactive customer categories.
Using coupon offers to
drive more business
Managing coupons is simple with the online tools found in the MotoREV Business Control Center.
Smart coupons for
customers of all types
Your shop’s coupons will be automatically configured to match customer history, providing different offers or
values based upon loyalty and past purchase behavior. This includes lost and inactive customers.
Cutting costs – boosting efficiency
Sending personalized emails is extremely economical, with an average cost of just $0.13 to reach a customer all year long.
It’s an exceptional value, especially when compared to the cost of planning, printing and sending out direct mailers.
Tracking Results
Unlike traditional mailers, email can be tracked—right down to if or when the recipient opens it. This provides for more efficient marketing communications with customers and can be tracked in the Business Control Center.
Keep customers coming back
On average, automotive shops reach customers 18 times
per year with MotoREV—helping to grow customer
relationships without becoming a burden.
Retain Business — regain lost opportunities
With MotoREV’s Online Garage, Professional Websites and Facebook functionality, your shop will be automatically positioned as the service solution of choice for maintenance needs, repairs, referrals and more.
Request more information about MotoREV.
Have questions about Attracting or Connecting with customers?
MotoREVRequest an Appointment
MotoREVAppointment Request Submitted
MotoREVManage Appointments
MotoREVManage Coupons
MotoREVManage Postcards
MotoREVCustomer Reports
MotoREVCustomer Reports
MotoREVEmail Performance
MotoREVReputation Driver
MotoREVNegative Review Notification
MotoREV Automatic Review Requests
Kevin's Auto GarageEmail Appointment Reminders
Kevin's Auto GarageEmail Recall Notifications
Kevin's Auto GarageEmail Service Alerts
Kevin's Auto GarageEmail Welcome Letters
Kevin's Auto GarageCreate Newsletters
Kevin's Auto GarageA Library of Positive Reviews
Kevin's Auto GarageKAG Website
Online GarageArticles
Online GarageCoupons
Online GarageService History
Online GarageProvide Customers Information, Features and Tools
Kevin's Auto GarageFacebook
MotoREVBuild Library of Positive Reviews
MotoREVBuild Library of Positive Reviews
MotoREV Business Control Center
MotoREV Business Control Center
MotoREV Business Control Center
MotoREV Business Control Center
MotoREV Business Control Center
MotoREV professional web site Kevin's Auto Garage
MotoREV professional web site Kevin's Auto Garage
1 Showcase shop services with up to 12 pages of content
MotoREV professional web site Kevin's Auto Garage
2 Allow customers to schedule appointments
MotoREV professional web site Kevin's Auto Garage
3 Promote your shop's coupons and other special offers
MotoREV professional web site Kevin's Auto Garage
4 Broadcast your shop's YouTube videos
MotoREV professional web site Kevin's Auto Garage
5 Give your customers access to the Online Garage
MotoREV professional web site Kevin's Auto Garage
6 Link directly to your Facebook page
It all starts with your Shop Management System
And, it's time to start maximizing it.
Your shop has a wealth of customer information stored in its SMS
It all starts with your Shop Management System
And, it's time to start maximizing it.
You have a built-in opportunity to personalize the service experience just for them.
It all starts with your Shop Management System
And, it's time to start maximizing it.
By leveraging your SMS data, you can forge stronger relationships, and recover lost and inactive customers.
It all starts with your Shop Management System
And, it's time to start maximizing it.
Your SMS data is the key to keeping your shop top of mind, and ultimately, attracting, retaining, and connecting with more customers.