Get the job done right. MotoLOGIC lets you find the accurate OE content you want, so you can finish the job at hand.
Learn MoreTools to Connect Customers
Forge a
relationship
Forge lasting relationships
with customers
Engaging with customers long-term requires a different set of tools.
MotoREV can help you connect with
your customers on a regular basis.
Maximize your Shop Management System Click to learn more Maximize your Shop Management System Click to learn more Maximize your Shop Management System Click to learn more Maximize your Shop Management System Click to learn more
Give customers a meaningful place to go
With MotoREV, you can offer your customers a free Online Garage
to track their service records and keep in touch with your shop.
The Online Garage offers several ways to connect with customers:
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One-Stop convenience
After receiving a personalized welcome email from your shop, customers click back to your website where they’ll have a personal Online Garage that is custom-tailored to their ownership needs. Customers can then link to their Online Garage from all email communications.
-
Value-added features
Powered by your shop, the Online Garage provides your
customers with useful information, features and tools to help
them make ownership easier. -
Service History
When a customer gets serviced at one of your locations,
their Online Garage is updated to reflect the service and cost
within 48-72 hours. -
Service reminders
In conjunction with the Online Garage, customers will receive personalized and automated service reminders from your shop to prompt them to return for maintenance and other services.
-
Coupons
Your customers will receive coupons tailored specifically to
their needs, based on their service history, driving habits and more. -
Articles
and tipsThe Online Garage also features other valuable information
for your customer: tips, videos, reviews, articles and car
ownership tools.
A place to park
Customers can “park” on your website or Facebook page as they review their vehicle stats and plan for their next visit. MotoREV does not employ any third-party directories or websites—the increased traffic you get is all yours.
Appointment scheduling
Both new and current customers can easily request a service appointment on either your shop’s website or Facebook page. You can determine how far in advance those appointments can be made for future services
Here’s how MotoREV’s appointment scheduling works:
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Step 1
Customer visits your website or follows a link from an email service reminder they’ve received.
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Step 2
Customer fills out an appointment request. If you have multiple locations, they will be able to select the shop nearest them.
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Step 3
Once the appointment is submitted, the customer is greeted with a “Thank You” screen. They will then get the option to add the appointment to their calendar.
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Step 4
Customer receives an appointment reminder a few days in advance. This helpful feature minimizes forgotten appointments and “no-shows.” You can also customize when reminders get sent.
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Step 5
MotoREV makes it easy to track appointments. Using the built-in Business Control Center, you have 24/7 access to your scheduled appointments. If you have multiple locations, each will have its own calendar with the ability to add, edit, or change appointments—this is especially helpful when walk-ins arrive, or customers are late.
No website? No problem.
MotoRev Professional Websites are an easy and efficient way to promote the services and solutions your shop offers.
Facebook functionality
Just like on your website, customers can request appointments, read reviews, get coupons and more—all on your Facebook page.
Connect with customers in a meaningful way
With MotoREV’s Online Garage, Professional Websites and Facebook functionality, your shop will be automatically positioned as the service solution of choice for maintenance needs, repairs, referrals and more.
Request more information about MotoREV.
Have questions about Retaining or Attracting customers?
MotoREVRequest an Appointment
MotoREVAppointment Request Submitted
MotoREVManage Appointments
MotoREVManage Coupons
MotoREVManage Postcards
MotoREVCustomer Reports
MotoREVCustomer Reports
MotoREVEmail Performance
MotoREVReputation Driver
MotoREVNegative Review Notification
MotoREV Automatic Review Requests
Kevin's Auto GarageEmail Appointment Reminders
Kevin's Auto GarageEmail Recall Notifications
Kevin's Auto GarageEmail Service Alerts
Kevin's Auto GarageEmail Welcome Letters
Kevin's Auto GarageCreate Newsletters
Kevin's Auto GarageA Library of Positive Reviews
Kevin's Auto GarageKAG Website
Online GarageArticles
Online GarageCoupons
Online GarageService History
Online GarageProvide Customers Information, Features and Tools
Kevin's Auto GarageFacebook
MotoREVBuild Library of Positive Reviews
MotoREVBuild Library of Positive Reviews
MotoREV Business Control Center
MotoREV Business Control Center
MotoREV Business Control Center
MotoREV Business Control Center
MotoREV Business Control Center
MotoREV professional web site Kevin's Auto Garage
MotoREV professional web site Kevin's Auto Garage
1 Showcase shop services with up to 12 pages of content
MotoREV professional web site Kevin's Auto Garage
2 Allow customers to schedule appointments
MotoREV professional web site Kevin's Auto Garage
3 Promote your shop's coupons and other special offers
MotoREV professional web site Kevin's Auto Garage
4 Broadcast your shop's YouTube videos
MotoREV professional web site Kevin's Auto Garage
5 Give your customers access to the Online Garage
MotoREV professional web site Kevin's Auto Garage
6 Link directly to your Facebook page
It all starts with your Shop Management System
And, it's time to start maximizing it.
Your shop has a wealth of customer information stored in its SMS
It all starts with your Shop Management System
And, it's time to start maximizing it.
You have a built-in opportunity to personalize the service experience just for them.
It all starts with your Shop Management System
And, it's time to start maximizing it.
By leveraging your SMS data, you can forge stronger relationships, and recover lost and inactive customers.
It all starts with your Shop Management System
And, it's time to start maximizing it.
Your SMS data is the key to keeping your shop top of mind, and ultimately, attracting, retaining, and connecting with more customers.